Privacy Policy
Your privacy and data protection are our top priorities
Last updated: August 11, 2025
Table of Contents
1. Introduction
Quantum Class Ltd ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online educational platform and services.
This policy applies to all users of our services, including students, parents, guardians, teachers, and educational institutions. We are particularly committed to protecting the privacy of children and comply with applicable privacy laws, including COPPA (Children's Online Privacy Protection Act) and GDPR (General Data Protection Regulation).
By using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and contact information
- Date of birth and age verification
- Educational level and academic information
- Parent/guardian contact information (for students under 18)
- Payment and billing information
- Profile photos and user-generated content
Educational Data
- Learning progress and assessment results
- Assignment submissions and grades
- Attendance records for online sessions
- Learning preferences and accessibility needs
- Communication records with teachers and staff
Technical Information
- IP address and device information
- Browser type and operating system
- Usage patterns and session data
- Cookies and similar tracking technologies
- Log files and error reports
3. How We Use Your Information
We use the collected information for the following purposes:
Educational Services
- • Providing personalized learning experiences
- • Tracking academic progress and performance
- • Facilitating communication between students, parents, and teachers
- • Generating progress reports and assessments
Platform Operations
- • Managing user accounts and authentication
- • Processing payments and billing
- • Providing customer support
- • Improving our services and user experience
We may also use aggregated, anonymized data for research and development purposes to improve educational outcomes and platform functionality.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Educational Partners
With authorized educational institutions and certified teachers who provide direct educational services to students.
Service Providers
With trusted third-party vendors who assist in providing our services (e.g., payment processors, hosting providers) under strict confidentiality agreements.
Legal Requirements
When required by law, court order, or to protect the rights, property, or safety of our users and the public.
Parental Access
Parents and guardians have access to their children's educational records and account information.
5. Data Security
We implement comprehensive security measures to protect your information:
Encryption
End-to-end encryption for data transmission and storage
Access Controls
Multi-factor authentication and role-based access
Monitoring
24/7 security monitoring and threat detection
While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We encourage users to take precautions to protect their account credentials.
6. Children's Privacy
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations for protecting children's privacy online.
For children under 13:
- We require verifiable parental consent before collecting personal information
- Parents can review, modify, or delete their child's information at any time
- We collect only information necessary for educational purposes
- Children cannot publicly post or distribute personal information
- We do not use children's information for marketing purposes
Parents have the right to refuse further collection of their child's information and can request deletion of previously collected data.
7. Data Retention
We retain your information for the following periods:
Account Information
Retained while your account is active and for up to 7 years after account closure for legal and educational record purposes.
Educational Records
Maintained for the duration of the student's enrollment and for up to 10 years thereafter to support transcript requests and academic verification.
Technical Data
Log files and usage data are typically retained for 2 years for security and service improvement purposes.
We may retain anonymized, aggregated data indefinitely for research and service improvement purposes.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Right to Access
Request copies of your personal information
Right to Rectification
Request correction of inaccurate information
Right to Erasure
Request deletion of your personal information
Right to Portability
Request transfer of your data in a portable format
Right to Object
Object to certain processing of your information
Right to Restrict
Request limitation of processing your information
To exercise these rights, please contact our Privacy Officer using the contact information provided below.
10. International Data Transfers
Our services may involve transferring your information to countries outside your region. We ensure that such transfers are conducted in accordance with applicable privacy laws and include appropriate safeguards:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions recognizing equivalent privacy protection
- Certification schemes and codes of conduct
- Your explicit consent where required by law
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing in-app notifications
- For significant changes affecting children's privacy, obtaining renewed parental consent
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Officer
Email: info@quantum-class.com Phone: +254 704 007 008
Postal Address
Malik Heights, 6th Floor
Ngong Road
Nairobi, Kenya
Your Privacy Matters to Us
We're committed to protecting your privacy and being transparent about our data practices. Contact us with any questions or concerns.