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Terms and Conditions

Please read these terms carefully before using Quantum Class services

Last updated: August 11, 2025

1. Acceptance of Terms

Welcome to Quantum Class ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our online educational platform and services (the "Service") operated by Quantum Class Ltd.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including students, parents, guardians, and educational institutions.

2. Description of Services

Quantum Class provides online educational services including but not limited to:

  • Interactive online lessons and tutorials
  • Educational content across various subjects and age groups
  • Progress tracking and assessment tools
  • Communication platforms for students, parents, and educators
  • Resource libraries and downloadable materials
  • Virtual classroom environments

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with reasonable notice to users.

3. Eligibility and Registration

To use our Service, you must:

  • Be at least 13 years old, or have parental/guardian consent if under 18
  • Provide accurate, current, and complete information during registration
  • Maintain the accuracy of your account information
  • Be responsible for all activities that occur under your account

Parents and guardians are responsible for supervising their children's use of the Service and ensuring compliance with these Terms.

4. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring your account information remains current and accurate

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

5. Payment and Billing

Payment terms for our services:

  • Subscription fees are charged in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days' notice
  • Failure to pay may result in suspension or termination of services
  • All taxes are the responsibility of the account holder

Refund requests will be considered on a case-by-case basis in accordance with our refund policy and applicable consumer protection laws.

6. User Conduct and Acceptable Use

Users must not:

  • Use the Service for any unlawful purpose or in violation of these Terms
  • Harass, bully, or intimidate other users
  • Share inappropriate, offensive, or harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Share account credentials with unauthorized third parties
  • Disrupt or interfere with the Service's operation
  • Use automated systems to access the Service without permission

We reserve the right to remove content and suspend users who violate our community guidelines.

7. Content and Intellectual Property

Our Service and its original content, features, and functionality are owned by Quantum Class and are protected by international copyright, trademark, and other intellectual property laws.

Users retain ownership of content they create, but grant us a license to use, modify, and distribute such content as necessary to provide our services.

Educational materials provided through our Service are for personal, non-commercial use only unless otherwise specified.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

We comply with applicable data protection laws, including GDPR for European users and COPPA for children under 13.

9. Educational Services and Standards

While we strive to provide high-quality educational content, we make no guarantees about:

  • Specific learning outcomes or academic achievement
  • Compatibility with all educational systems or curricula
  • Uninterrupted access to services
  • Error-free content or technical operation

Parents and students are encouraged to supplement our services with additional educational resources as needed.

10. Limitation of Liability

To the maximum extent permitted by law, Quantum Class shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability to you for any damages arising from your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

11. Termination

Either party may terminate this agreement at any time:

  • You may cancel your account at any time through your account settings
  • We may terminate or suspend your account for violations of these Terms
  • We may discontinue the Service with reasonable notice

Upon termination, your right to use the Service ceases immediately, though certain provisions of these Terms shall survive termination.

12. Updates to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

  • Posting the updated Terms on our website
  • Sending email notifications to registered users
  • Providing in-app notifications

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email

legal@quantum-class.com

Address

Malik Heights, 6th Floor
Ngong Road
Nairobi, Kenya